Privacy Policy

Our Approach to Privacy

Zerova provides accounting and financial services to healthcare practices. We operate this website to share information about our services and to receive inquiries from potential and current clients. We have no interest in collecting more personal information than is necessary for those purposes.

This policy applies to information collected through this website only. It does not govern data handled under client service agreements, which are addressed in separate engagement documentation.

Information We Collect

Information you provide directly

When you complete the contact form, we receive the name, email address, and message you submit. Subject line and service selection are optional fields. This information is used solely to respond to your inquiry.

Information collected automatically

If you accept optional cookies, analytics tools may collect standard web usage data — pages visited, session duration, referral source, and general device type. This data is aggregated and not linked to individuals.

• →Analytics cookies — used to understand overall site usage patterns
• →Advertising cookies — enabled only with your consent; used for ad measurement
• →Functional cookies — required for basic site operation; always active

Legal basis for processing

Form submissions are processed on the basis of your voluntary consent in reaching out to us. Analytics and advertising cookies are processed only with explicit consent granted through our cookie preferences tool. Essential cookies are processed on the basis of legitimate interest in operating a functioning website.

Data retention

Contact form submissions are retained only as long as needed to respond to the inquiry and for reasonable follow-up. Cookie-based analytics data is retained per the relevant platform's default retention periods. You may request deletion at any time.

How We Use Your Information

• →To respond to contact form inquiries and follow up on service discussions
• →To understand how the website is being used and improve its content and structure
• →To serve relevant advertising, if advertising cookies have been accepted
• →To maintain website security and prevent fraudulent activity

We do not sell personal data to third parties. We do not use contact information for unsolicited marketing.

Data Sharing and Third Parties

If analytics or advertising cookies are accepted, anonymized usage data may be shared with analytics and advertising platforms such as Google Analytics. These platforms operate under their own privacy policies and data processing terms.

Outside of these cases, your information is not shared with third parties unless required by law or with your explicit written consent.

How We Protect Your Data

• →Data submitted through contact forms is transmitted over encrypted connections (HTTPS)
• →Access to contact records is restricted to staff directly involved in responding to inquiries
• →Cookie-based data is anonymized before processing through analytics platforms
• →In the unlikely event of a data breach affecting your information, we will notify you in accordance with applicable regulations

Your Rights

• →Access — You may request a summary of personal data we hold relating to you.
• →Rectification — If any information we hold is inaccurate, you may ask us to correct it.
• →Erasure — You may request deletion of any personal data we hold, subject to legal retention obligations.
• →Portability — Where applicable, you may request a copy of your data in a portable format.
• →Object to processing — You may object to data processing where our basis is legitimate interest.
• →Withdraw cookie consent — Visit our Cookie Policy page to update preferences at any time.

To exercise any of these rights, reach us through the contact form.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features; disable cookies through your browser settings (see our Cookie Policy for more details); or contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out via our Contact page. We will process your request promptly.

Changes to This Policy

We may update this policy from time to time. When we do, the date at the top of this page will change. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.